The requested operation failed

Outlook 2007 Error – The requested operation failed

I came across an issue I’ve not seen for some time at a Client’s this evening. When you open Outlook and try and click on your archive folders or mail box folders you receive an error stating:

“The requested operation failed”

To resolve this issue, follow these steps:

Locate Outlook.exe.
Outlook.exe is typically located in one of the following folders, depending on the version of Outlook that you are running:

Outlook 2010 – C:\Program Files\Microsoft Office\Office14
Outlook 2007 – C:\Program Files\Microsoft Office\Office12
Outlook 2003 – C:\Program Files\Microsoft Office\Office 11
Outlook 2002 – C:\Program Files\Microsoft Office\Office 10
Outlook 2000 – C:\Program Files\Microsoft Office\Office 9

Right-click Outlook.exe, and then click Properties.

On the Compatibility tab, untick the “Run this program in compatibility mode” checkbox.

Outlook 2007 compatibility mode

Click OK.
Now start Outlook.

Posted in Business Users, Home Users, MicrosoftTagged , , , ,